News

  • 30% DISCOUNT CHRISTMAS SALE

    Greetings from MassRoids! From December 16th up to 1st of January we are launching our winter sales!!!

  • BUY 10 & GET 1 FREE

    BUY 10 & GET 1 FREE for same product. Promo time is limited!!! Only this Week! If you are interested in it

  • 25% Discount - 4th of July

    Good news from MassRoids! We offer -25% Discount on all products, the discounts are already applied.

  • Special Offer from MassRoids

    Dear Friens, We are pleased to inform you that we have New Kalpa Injectable Special Offers: Testoxyl Cypionate 250,

  • 20% Autumn Sale

    MassRoids OFFERS - 20% Autumn Sale ON ALL PRODUCTS!!!, you'll have time to benefit of them.

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Feedback from donnieb2334582002

Site

Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
None

Customer Support

Efectiveness
Attitude
Suggestions
I ordered cut stack 750 with some pins and when they were shipped they weren't packaged properly. There was no internal packaging for safety and security. I started a ticket and explained what had happened. The response was quick to my ticket. I explained the cost wasn't too bad so I would just eat it and move on. I was more concerned about safety and security than cost or replacement. Mass immediately said he would cover the cost to replace the cut stack and the pins, plus cover the shipping. I was very surprised and extremely happy with how fast he came to a resolution. I placed another order and met him half way. He replaced the damaged items and I covered the shipping with the additional order. Good business goes both ways. Very happy with this company and their customer service. Thank you!

Shipping

Shipping Speed
Packing
Suggestions
See above for issues with shipping explained in the customer support section. Quickly resolved.I will post back when I receive my next order in 3 seperate packages.

Products

Quality
Selection
Suggestions
None