FAQ

We are an official supplier of Dragon Pharma (dragon-pharma.com), British Dragon (british-dragon.com), Kalpa Pharmaceuticals (kalpapharmaceuticals.com), Axiolabs (axiolabs.com), so if you want you may check us at their official websites.

Dragon Pharma Verified Supplier

British Dragon Verified Supplier

Kalpa Pharmaceuticals Verified Supplier

Axiolabs Verified Supplier

Placing an order is simple. Follow these steps:

1. Sign Up:

   • First, create an account using this link: Registration.
   • Once registered, you'll be able to log in, track your orders, and make purchases.

2. Browse Products:

   • Explore the product categories located on the top left of the website.
   • Select the product you need, enter the quantity, and click "Add to Cart."

3. Manage Your Cart:

   • You'll be redirected to the Shopping Cart Manager.
   • To add more products, click "Continue Shopping."
   • If you're ready to proceed, click "Update Shopping Cart" and then "Checkout."

4. Accept Terms:

   • Review the terms and conditions and click "Continue" to proceed.

5. Enter Shipping Details:

   • Fill in your shipping address carefully.
   • Double-check all details to ensure accuracy, as we cannot reship packages sent to an incorrect address.

6. Review and Payment:

   • After submitting your address, review your order. The initial status will be unpaid and pending.
   • You can either pay immediately or leave the payment section and complete it later.
   • To pay now, choose your preferred payment method and follow the "Payment Instructions".

That's it! If you have any questions, feel free to reach out to our support team.

No, there's no minimum order amount! You're free to order any product in any quantity. Simply place your order, and we'll take care of the rest to ensure a smooth experience.

Yes, we do! We have a domestic warehouse in the USA to ensure fast and reliable shipping. Simply check the USA Domestic section on our website for available products. Shipping typically takes 2-5 days, offering you a convenient and efficient delivery option.

⛔ Shipping Rule: No Mixing Domestic & International 🚚

⚠️ Mixed orders WILL NOT be processed unless the additional shipping fee is paid.
💰 Each order must contain either Domestic OR International products.
✅ To avoid extra charges and delays, please order them separately.

We ship worldwide, delivering to virtually any location. Your products will arrive in a plain and discreet package to ensure privacy and security.

Yes, steroids can have both short-term and long-term side effects. It's important to educate yourself about potential risks before using them. With proper knowledge and smart usage, many side effects can be minimized or avoided. Always prioritize safety and responsible use.

Yes, we guarantee delivery for every order. If your order does not arrive within:

• 7-4 days after the expected delivery date for international shipments, or
• 2-5 days for domestic shipments,

please contact us, and we'll reship your order at no extra cost.

Note: We do not offer reshipping to the following locations: Australia, Canada, New Zealand, Singapore, and South Korea.

• International Orders: 7–12 days.
• USA Domestic Orders: 2–5 days.

Delivery times may vary slightly depending on your location and shipping method.

To check the expected arrival date:

1. Go to the user menu on the right side of the website.
2. Click on "My Orders" to see a list of all your orders.
3. Find the order you need and click "More Info" for detailed tracking and arrival information.

Yes, a signature is required as we use a registered mail service. This ensures your package is tracked throughout delivery. There's no need to worry—aside from the tracking feature, the process is the same as regular mail.

Mail delays can occasionally happen due to postal service issues, but they are usually minor. If your package is significantly delayed, please contact us by submitting a support ticket. We'll investigate the situation and provide you with further instructions.

Yes, we use highly discreet packaging to ensure security and maintain a high success rate for customs clearance.

If your package is seized by customs, we guarantee a free reshipment once you provide a copy of the seizure letter from customs or the FDA. For assistance, please contact us with the required documents via the Seizure Documents and Orders section.

"Semi-Shipped" means that part of your order has already been processed and sent, and it is on its way to you. The remaining items are still being prepared and will be shipped within 24 hours of the first shipment.

Most of our packages are trackable, but tracking information may not always be visible due to the mail services we use. You can check your order history for expected delivery dates.